Mac OS X: Unable to Open QuickTake 100, 150 Pictures

  • Last Modified: September 09, 2003
  • Article: TA26494
  • Old Article: 61047
The QuickTake 100 and QuickTake 150 digital cameras have a unique codec (compressor-decompressor) that is not available in Mac OS X. QuickTake Pictures must be converted to a different compression format under Mac OS 9 or earlier to be opened in Mac OS X.

Products Affected

iPhoto, Mac OS X 10.0

Symptom

Symptoms vary depending on the application importing the pictures. They can include an alert box with a message about the compressor not being found, the picture may open as a white frame, or the files may not be recognized as photos.

Solution

The pictures must be exported to a different format when started from Mac OS 9 or earlier startup disk. No matter which program is used to convert the pictures, the QuickTake Image extension must be present in the Extensions folder of the startup disk. QuickTake Image is installed with the QuickTake Software Installer.

You could use these conversion applications:
  • Picture Viewer (with QuickTime Pro)
  • Graphic Converter
  • Photoshop
  • PhotoFlash
Review the documentation for the conversion application for specific steps on how to convert images. You should convert the files to JPEG or TIFF formats, either of which is compatible with Mac OS X.

Mention of any third-party products is for informational purposes only, and constitutes neither an endorsement nor a recommendation.
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