iPod: May Make Noise When Shaken

If shaken, iPod's Hold switch and hard drive may make some noises.

Products Affected

iPod

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Symptom

If you shake iPod, the Hold switch and hard drive make a rattling noise.

Solution

iPod is well constructed, but if you shake it you may hear some rattling noises that come from the Hold switch and the hard drive. This is not unusual, however, you should not needlessly or carelessly shake it.

If iPod does not work and you hear a rattling noise, follow the troubleshooting steps in technical document 60942: "iPod: Does Not Turn On."
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