iPod does not work when plugged into a keyboard

  • Last Modified: November 01, 2005
  • Article: TA23503
  • Old Article: 302267

Products Affected

iPod nano, iPod, iPod (5th generation)

To charge and sync iPod nano or Fifth Generation iPod, make sure that you connect the USB cable to one of the built-in, high-powered USB ports on your computer (USB 2.0 recommended) or to a powered USB hub that's connected to the computer (for example, many Apple displays contain powered USB hubs). iPod nano and Fifth Generation iPod will not work when it's plugged into a USB port on your keyboard.

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