Safari: "Times RO" font may prevent some pages from loading

  • Last Modified: December 22, 2004
  • Article: TA21313
  • Old Article: 107641
Mac OS X does not require the "Times RO" font, but certain applications may install it. Installation of this font can cause Safari not to load some web pages, or to load them partially.

Products Affected

Safari

Symptom

Some web pages load partially, or don't load at all.

Products Affected

  • Safari 1.0 or later
  • Mac OS X 10.2.6 to 10.3.3

Solution

For Mac OS X 10.2.6 to 10.2.8

  1. If Safari is open, quit it.
  2. Check these two folders for for the Times RO font:

    /Library/Fonts/
    ~/Library/Fonts/

  3. If you find Times RO, remove it from either or both folders.
  4. Open Safari.

For Mac OS X 10.3 or later

Update to Mac OS X 10.3.4 or later to avoid the issue.

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