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Archived - Mac OS X 10.2: Applications are missing after upgrade installation

This article has been archived and is no longer updated by Apple.

Certain applications may be removed and not reinstalled if the Additional Applications package is deselected during a custom installation of Mac OS X 10.2. Adobe Acrobat Reader may appear as a folder and may not open.

Symptom

  • Certain additional applications, such as iTunes, iPhoto, or iMovie, are removed during installation.
  • Adobe Acrobat Reader appears as a folder and will not open.

Solution

Do not deselect Additional Applications when installing Mac OS X 10.2. To reinstall missing software, either download and install the software (if applicable) or reinstall using the Mac OS X 10.2 Install CDs.

Note: Before reinstalling Adobe Acrobat Reader, delete the existing (unusable) Acrobat Reader folder.

Important: Information about products not manufactured by Apple is provided for information purposes only, and does not constitute Apple's recommendation or endorsement. Please contact the vendor for additional information.

Last Modified: Feb 17, 2012
  • Last Modified: Feb 17, 2012
  • Article: TA20909
  • Views:

    993

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