Mac OS X 10.2: Can See Shared Printer But Cannot Print to It

  • Last Modified: September 17, 2003
  • Article: TA20854
  • Old Article: 106976
When using Printer Sharing, you may be able to see a shared printer, but not print to it.

Products Affected

Mac OS X 10.2

Symptom
  • The shared printer appears as a choice at another computer, but that computer cannot print to it.
  • Alert boxes appear when you try to print.


Note: This issue does not occur on all types of networks. Certain DNS configurations may prevent the issue from occurring.

Solution

Update to Mac OS X 10.2.1. For more information, see technical document 107036, "Mac OS X: About the Mac OS X 10.2.1 Update".

If you cannot immediately update and need a temporary workaround, then follow these steps:
    1. Choose  ⇒ Location ⇒ Network Preferences.
    2. In the Search Domains field, type: local.




    Figure 1 The Network preference pane

    3. Click Apply Now.
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