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Archived - Mac OS X: Kernel Panic When Using PC Card Modems

Mac OS X 10.1.5 introduced a generic PC card modem driver for a variety of PC card modems. However, if after using the modem one switches to a network location for which the PC card modem port is not active, a kernel panic can occur and the computer will need to be restarted.

This article has been archived and is no longer updated by Apple.

Symptom

A kernel panic occurs when you switch network locations or when you eject a PC card (PCMCIA) modem. If you need help identifying this symptom, see technical document 106227, "Mac OS X: What is a Kernel Panic?".

Solution

This resolved in Mac OS X 10.2 or later. Users of Mac OS X 10.1.5 may use the following workaround.

For each network location you use, enable the port for the PC card modem. Follow these steps:

    1. Choose System Preferences from the Apple menu.
    2. Choose Network from the view menu.
    3. Choose the desired location from the Location pop-up menu.
    4. Choose Active Network Ports from the Show menu.
    5. Be sure that the checkbox is selected for the PC card modem. The name of the port should be "pccard-modem-port" or something similar.


Alternatively, you may eject the PC Card modem while the computer is in sleep mode.

Last Modified: Feb 20, 2012
  • Last Modified: Feb 20, 2012
  • Article: TA20807
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