Languages

iCloud: Locate your device

Locate your device

Find the approximate location of your iOS devices and Mac computers. You can locate your device if:

  • Find My iPhone is set up on the device you want to locate.

  • The iOS device is online, or the Mac is online (awake and in range of a Wi-Fi network).

Locate your iOS device or Mac

  1. Sign in to icloud.com/#find with your Apple ID (the one you use with iCloud).

    If you’re using another iCloud app, click the app’s name at the top of the iCloud.com window, then click Find My iPhone.

  2. Click All Devices, then select the device you want to locate.

    In the list, the dot next to the device indicates its status:

    • A green dot means it’s online. If the device can be located, you’ll also see the time it was last located.

    • A gray dot means it’s offline. If the device was recently online, you’ll also see the time it was last located. If the device has been offline for over 24 hours, you’ll see “Offline.”

    If the device is online and can be located, its approximate location is shown on the map. The green circle around the device indicates its location (the smaller the circle, the better the accuracy).

    Device located on Find My iPhone map
    Note:   If Find My iPhone can’t locate a device, the last known location is displayed for up to 24 hours. Select “Notify me when found” to get an email when it comes online.
  3. Do any of the following:

    • To move the map or zoom in or out, use the map navigation controls in the upper-left corner. You can also drag the map to move it around.

    • To update a location, click the green dot on the map, then click the Refresh button .

Note:   Maps and location information depend on data collection services provided by third parties. These services are subject to change and may not be available in all geographic areas, resulting in inaccurate or incomplete maps or location information.
Last Modified: Jun 17, 2014
Helpful?
Yes
No
  • Last Modified: Jun 17, 2014
  • Article: PH2698
  • Views:

    1127888
  • Rating:
    • 100.0

    (1 Responses)

Additional Product Support Information