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iTunes 10 for Windows: If you don’t see song information

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If you don’t see song information

When you insert a CD into your computer, iTunes finds the CD’s information in the Gracenote media database on the Internet and displays the song information. If songs appear as “Track 01,” “Track 02,” and so on, either you aren’t connected to the Internet or iTunes can’t find the CD’s information.

If you’re not connected to the Internet, you can import the songs anyway, and look up the CD information another time when you are connected.

If your network uses an HTTP proxy, make sure the settings in the Internet Options control panel are correct.

To look up CD information in the Gracenote media database:

  1. Make sure you are connected to the Internet.

  2. In iTunes, select a song or songs (hold down the Shift key to select multiple adjacent songs, or the Control key to select multiple nonadjacent songs).

  3. Choose Advanced > Get CD Track Names.

If more than one entry is found for the CD (which can occur if more than one person submitted information for the same CD to the Gracenote service), select one of the entries. If it isn’t correct, choose Advanced > Get CD Track Names again and choose the other entry. If it’s still not correct, you can edit the information yourself.

If iTunes can’t connect to the Gracenote service or if it has no information about the CD, you can enter your own song information into iTunes. You can also submit the information to Gracenote so that other people can use the information.

To send CD information to Gracenote:

If the online Gracenote media database has no information for a CD, you can enter the song information in iTunes and then send the information to Gracenote so that others can benefit from your work.

  1. Select the CD and choose File > Get Info.

  2. Click Info and enter the CD information.

  3. To submit the information to Gracenote, choose Advanced > Submit CD Track Names.

Don’t submit information for custom CDs that you created because others won’t be able to use it.

Last Modified: Mar 25, 2014
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  • Last Modified: Mar 25, 2014
  • Article: PH1609
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