Explore the following sections for information that might help solve problems you’re having with Mail.
If a Mail account becomes inactive
If a mail server rejects your login information
If your password is not saved
If a mailbox is offline
If you see two Junk mailboxes
If you receive a message more than once
If searching doesn’t find the right messages
If messages seem to have disappeared
If deleted messages don’t go in the Trash
If messages aren’t stored where expected on the mail server
If your version of Mail doesn’t open
If nothing happens after clicking Get Mail
If you can’t receive messages
If messages can’t be displayed or are incomplete or garbled
If a message contains unexpected characters
If images aren’t displayed in messages
If junk mail filters aren’t working correctly
If attachments don’t open
If you can’t send messages
If images are too big to send
If your signed message is rejected by a mailing list
If recipients don’t receive your messages
If Mail can’t decrypt messages
If Mail can’t verify a server’s certificate
If Mail can’t verify message signatures
If Mail keeps asking for your keychain password
If you’re asked to change all keychain items