Languages

OS X Mountain Lion: Start up in safe mode

Start up in safe mode

Starting up in “safe mode” may help you diagnose problems you’re having with your Mac.

Note: To print these instructions, open the Help Viewer’s Action pop-up menu (looks like a gear) and choose Print.
  1. Shut down your Mac and wait 10 seconds.
  2. Press the power button.
  3. Immediately after you hear the startup tone, hold down the Shift key.

    You should press the Shift key as soon as possible after you hear the startup tone, but not before.

  4. Release the Shift key when you see the gray Apple logo and progress indicator (spinning gear).

To leave safe mode, restart the computer normally without holding down any keys during startup.

Last Modified: Aug 8, 2013
Helpful?
Yes
No
  • Last Modified: Aug 8, 2013
  • Article: PH11212
  • Views:

    61145
  • Rating:
    • 100.0

    (1 Responses)

Additional Product Support Information