iOS 7: Mobile Device Management and Find My iPhone Activation Lock
Learn how to manage the Activation Lock feature of Find My iPhone in iOS 7.
With iOS 7, when you turn on Find My iPhone, you enable Activation Lock. Activation Lock prevents anyone else from reactivating your iOS device if it is lost or stolen. Mobile device administrators can manage this setting by supervising devices.
If you use Apple Configurator to supervise an iOS 7 device, Activation Lock will not be enabled when a user turns on Find My iPhone.
If an iOS 7 device is not supervised, Activation Lock will be enabled as soon as a user logs in to iCloud and turns on Find My iPhone. Mobile device management cannot prevent a user from enabling Activation Lock on an unsupervised device.
In any case, only the iCloud user who enabled Activation Lock can disable it.
- If the user has access to the iOS device, they can turn it off in Settings > iCloud > Find My iPhone.
- If the user doesn't have access to the iOS device, they can log in to icloud.com or the Find My iPhone app on another iOS device, then erase the device and remove it from the device list.
A mobile device administrator cannot disable Activation Lock after it is enabled.
Find more information about Find My iPhone Activation Lock.
If you use Apple Configurator to prepare a device that has Find My iPhone enabled, you will see the message "Unable to check iOS."
If the device was previously unsupervised, Activation Lock is enabled and the iCloud user who enabled Find My iPhone must disable it before you can prepare the device.
If the device was previously supervised, either the iCloud user who enabled Find My iPhone can disable it, or you can put the device into recovery mode and then prepare it.