Languages

iCloud: Complimentary storage upgrades for former MobileMe members expired on September 30, 2013

This article provides former MobileMe members with information about the complimentary iCloud storage upgrades that expired on September 30, 2013.

Former MobileMe members received a complimentary storage plan after moving to iCloud between October 12, 2011, and August 1, 2012. On September 30, 2013, the complimentary iCloud storage plans expired and were automatically adjusted to the free 5 GB plan. If you already purchased a storage plan, no further action is required.

How do I check how much storage I'm using?

iOS 5 or later

Go to Settings > iCloud > Storage & Backup.

You can view how much storage is currently available in the Storage section. In this example, you have 17.1 GB of available storage out of 25 GB total. You are using 7.9 GB of storage.

OS X

Choose Apple () menu > System Preferences, then click the iCloud icon.

You can view how much storage is currently available in the iCloud Storage section. In this example, you have 17.1 GB of available storage out of 25 GB total. You are using 7.9 GB of storage.

Windows 8, Windows 7, and Windows Vista

Open the iCloud Control Panel:

  • Windows 8: Go to the Start screen and click the iCloud tile.
  • Windows 7, Windows Vista: Choose Start > All Programs > iCloud > iCloud.

You can view how much storage is currently available in the iCloud Storage section. In this example, you have 17.1 GB of available storage out of 25 GB total. You are using 7.9 GB of storage.

iCloud control panel

What should I do if I'm using more than 5 GB of storage?

If you're using more than 5 GB of storage, you can either reduce the amount of iCloud storage that you're using, or purchase a storage plan with a larger amount of storage than you’re currently using.

What happens if the storage I'm using exceeds the total storage available?

If the storage you're using in iCloud exceeds the total storage available, iCloud Backup, Documents in the Cloud, and iCloud Mail will temporarily stop working. To resume using these features, you can either reduce the amount of iCloud storage that you're using, or purchase a storage plan with a larger amount of storage than you're currently using.

Important: Information about products not manufactured by Apple is provided for information purposes only and does not constitute Apple’s recommendation or endorsement. Please contact the vendor for additional information.
Last Modified: Jul 14, 2014
Helpful?
Yes
No
  • Last Modified: Jul 14, 2014
  • Article: HT5527
  • Views:

    null

Additional Product Support Information

Start a Discussion
in Apple Support Communities
See all questions on this article See all questions I have asked