Exams for Service Technicians

Service technicians who troubleshoot and repair Apple products have to be certified as technicians and qualified separately for selected products. This article describes the current exams for these technicians and provides links to exam registration sites.

IMPORTANT: All AppleCare service exams are hosted at Pearson VUE. The registration process for Pearson VUE is described in Accessing Pearson VUE Service Exams (HT5718).

ACMT Certification Exams

Exams for ACMT certification are

  • 9L0-011 for hardware
  • 9L0-065 for Mac OS

NOTE: On November 20th, 2014, AppleCare will post new training and exams for the ACMT certification.

You can find details on ACMT in Apple Certified Mac Technician: Frequently asked questions.

Certification Exam Access

ACMT certification exams can be taken online at Pearson VUE. The registration process is described in Accessing Pearson VUE Service Exams (HT5718).

Another way to take exams is as part of an ACMT certification class at an Apple-Authorized Service Training Center.  

You can find information about these Training Centers at 

Product Qualification Exams

Some Apple products require separate qualification exams. Here are the currently available exams.

  • 9L0-S02 MacBook Pro (Retina, Mid 2012), MacBook Pro (Retina, 15-inch, Early 2013, Late 2013, and Mid 2014)
  • 9L0-S03 MacBook Pro (Retina, 13-inch, Late 2012), MacBook Pro (Retina, 13-inch, Late 2012, Early 2013, Late 2013, Mid 2014)
  • 9L0-S04 iMac (Late 2012 to Late 2014) 
  • 9L0-S05 MacBook Air (Mid 2013 and Early 2014) 
  • 9L0-S06 Mac Pro (Late 2013) Qualification Exam
  • 9L0-E07 iOS Qualification Exam 2015 - This exam replaces the 9L0-E06 and 9L0-E04 exams.  IMPORTANT: If you have already passed the 9L0-E04 or 9L0-E06 exams, you do NOT need to take the 9L0-E07 exam.

The registration process for AppleCare exams is described in Accessing Pearson VUE Service Exams (HT5718).

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Last Modified: Oct 24, 2014
  • Last Modified: Oct 24, 2014
  • Article: HT5474
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