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OS X Server: How to reset Profile Manager to its original state

Learn how to reset Profile Manager to its original state.

Important notes

  • Resetting Profile Manager to its original state removes all profiles, devices, and device groups. Only do this if you want to start over with Profile Manager without reinstalling OS X Server.
  • Any devices that have profiles installed from this server will no long receive updates, and you won't be able to manage them unless they re-enroll. The profiles should be deleted from the devices.
  • The certificates will not be removed.


To reset Profile Manager

  1. Quit Server.app if it's running
  2. Execute this Terminal command as an admin user, entering the password when prompted.

    For OS X Mountain Lion only, execute:
    /Applications/Server.app/Contents/ServerRoot/usr/share/devicemgr/backend/wipeDB.sh

    For OS X Lion only, execute:
    /usr/share/devicemgr/backend/wipeDB.sh

     
  3. Open Server.app and click Service, then click Profile Manager. Note that Profile Manager Manager is on and Device Management is Disabled.
  4. Switch Profile Manager off.
  5. In Profile Manager, Device Management click Configure, then Next.
  6. Enter the Organization Name and Admin email address.
  7. Click Next.
  8. Select the Certificate.
  9. Click Next, then Finish.
  10. Start Profile Manager.
  11. Click your server's name in the Hardware section.
  12. Click Settings.
  13. In the SSL Certificate, click Edit...
  14. Click OK.
Last Modified: Jul 27, 2012
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  • Last Modified: Jul 27, 2012
  • Article: HT5349
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