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iTunes Store: iTunes Gift balances

After you redeem iTunes Gift Cards or iTunes Gifts, the amount will appear in your iTunes Store account. Each time you purchase content, iTunes will deduct funds from the credit until it's depleted. The entire amount of the gift is credited to your iTunes Store account when you redeem it so you don't need to enter your gift card number or gift code each time you want to buy something.

View your credit balance

If you have a credit balance from a gift on your iTunes Store account, it will appear in the iTunes Store, App Store, and iBooks Store on iOS devices and in iTunes, iBooks for Mac, and the Mac App Store.

View your balance on iPhone, iPad, or iPod touch

  1. Tap the iTunes Store, App Store, or iBooks.
  2. Scroll to the bottom of the Featured tab.
  3. Sign in with your Apple ID.
  4. If you have a credit balance, you'll see it below your Apple ID.
    iPhone, iPad, or iPod touch - Credit Balance

View your balance from iTunes for Mac or PC

  1. Go to the iTunes Store.
  2. Sign in with your Apple ID.
  3. If you have a credit balance, you'll see it next to your Apple ID in the Navigation Bar.
    Mac App Store - Credit Balance

View your balance in the Mac App Store

  1. Sign in to the Mac App Store.
  2. If you have a credit balance, you'll see it in the Quick Links section.
    Mac App Store - Credit Balance

View your balance in iBooks for Mac

  1. Go to the iBooks Store.
  2. Sign in to the iBooks Store.
  3. If you have a credit balance, you'll see it in the Quick Links section.
    iBooks for Mac - Credit Balance

 

Additional Information

You can't redeem or return iTunes Gift Cards, Gift Certificates, and unused store credit balances for cash except as required by law.

If your jurisdiction allows for refund of redeemed gift balances, you can request a refund by contacting iTunes Store Support, selecting a support category and topic, and including the following information in your request detail:

  • Apple ID (this is your iTunes Store account name)
  • Store credit refund amount
  • Current shipping address

Additional information may be requested for verification purposes.

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Last Modified: Aug 27, 2014
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  • Last Modified: Aug 27, 2014
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