Report and reduce spam in iCloud Mail
iCloud Mail blocks most junk mail, or spam, from your inbox. Here's how to delete and report unwanted mail.
Report junk mail
To make sure future messages from the same sender are marked as junk, you can report messages as junk in the Mail app. When you mark an email as junk, you help improve iCloud Mail filtering and reduce future spam.
On your iPhone or iPad, swipe left on the message, tap More, then tap Move to Junk.
On your Mac, select the message and click the Junk button in the Mail toolbar. Or drag the message to the Junk folder in the sidebar.
On iCloud.com, select the message, click More, then choose Move to Junk. Or drag the message to the Junk folder in the sidebar.
Mark legitimate emails as not junk
Filtering out junk mail can block a legitimate email from reaching your inbox. If a legitimate email message was accidentally filtered, you can mark it as not junk so that any future messages from the same sender go to your inbox:
On your iPhone or iPad, open the message in the Junk folder, tap the Move to Folder button
, then tap Inbox to move the message.On your Mac, select the message in the Junk folder and click the Junk button in the Mail toolbar. Or just drag the message to the Inbox in the sidebar.
On iCloud.com, click the Junk folder in the sidebar. Select the message, then click Not Junk at the top of the message window. Or just drag the message to the Inbox in the sidebar.
For other mail clients, move the message from the Junk folder to the inbox.
If you notice that multiple email messages are being delayed, bounced, or not delivered, contact iCloud Support. Email messages in the Junk folder are automatically deleted after 30 days.
Reduce future spam
To help reduce the amount of spam you receive, here's what to do:
Don't open suspected junk email
Delete any messages that look like junk mail before you open them. Learn how to delete emails on your iPhone or iPad and how to delete emails on your Mac. You can also manage junk mail on iCloud.com.
When you open junk mail, it can alert spammers that their message was opened from an active email account.
Adjust your Mail Privacy Protection settings
Spammers use the email image-loading feature to determine whether your email account is active. Here's how to keep images from loading automatically:
On iPhone or iPad, go to Settings > Apps > Mail > Privacy Protection. Turn on Protect Mail Activity.
On Mac, click Mail > Settings (or Preferences in MacOS Monterey or earlier). Select Privacy, then Protect Mail Activity.
On iCloud.com, click Mail, then the Settings button
. Choose Privacy & Security, then Protect Mail Activity.
Use an iCloud email alias or Hide My Email with iCloud+
You can use an iCloud email alias to prevent junk mail from being sent to your primary iCloud email address. With an iCloud+ subscription, Hide My Email lets you generate random, unique addresses to share with websites or apps and keep your personal address private. Learn how to create and use an email alias on iCloud.com and how to use Hide My Email in iCloud+ on your devices.
