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iCloud storage upgrades and downgrades

Learn about the iCloud storage upgrades available to you, how to upgrade or downgrade your storage, and how to view or change your payment information.

When you sign up for iCloud, you automatically get 5 GB of free storage for Mail, Backup, iCloud Photo Library beta, and iCloud Drive. Your purchased music, movies, apps, books, TV shows, and shared albums don’t count against that free storage. If you need more iCloud storage, you have two options:

If you have an annual plan, you can upgrade or downgrade to one of the monthly plans above only.

Upgrade your iCloud storage plan

You can increase the amount of storage by selecting a new plan from your iPhone, iPad, iPod, Mac, or PC (for example, a 200 GB plan to replace a 20 GB plan). Your existing storage plan will be canceled, and you'll be charged the prorated cost for the upgrade (the cost of the higher-tier plan minus the prorated cost of the previous plan). Your plan is upgraded immediately, and the new monthly payment date is updated to reflect the purchase date for the new plan. You'll be notified by email each month about 7 days before the monthly payment for your storage plan is due. Your storage upgrade is billed every month unless you cancel by downgrading your storage plan.

iOS

  1. If you're using iOS 8, go to Settings > iCloud > Storage. If you're using an earlier version of iOS, go to Settings > iCloud > Storage & Backup
  2. Tap Buy More Storage or Change Storage Plan.
  3. Choose an upgrade, then tap Buy and enter your Apple ID password.

OS X

  1. Choose Apple menu > System Preferences, then click iCloud.
  2. Click Manage in the lower-right corner.
  3. Click Buy More Storage or Change Storage Plan.
  4. Choose an upgrade, then click Next and enter your Apple ID password.

Windows

  1. Open iCloud for Windows 4.0 or iCloud Control Panel:
    • In Windows 8.1, go to the Start screen, click the down arrow Down arrow in the lower-left corner, then click the iCloud app.
    • In Windows 8, go to the Start screen and click the iCloud tile.
    • In Windows 7 and Vista, choose Start > All Programs > iCloud > iCloud.
  2. Click Storage if you're using iCloud for Windows 4.0. If you're using an earlier version of iCloud Control Panel, click Manage.
  3. Click Change Storage Plan.
  4. Choose an upgrade, then click Next.
  5. Enter your Apple ID password, then click Buy.

Downgrade your iCloud storage plan

You can decrease the amount of storage by selecting a new plan right from your iPhone, iPad, iPod, Mac, or PC (for example, a 20 GB plan to replace a 200 GB plan). The downgrade will take effect after your current monthly or annual subscription ends.

iOS

  1. If you're using iOS 8, go to Settings > iCloud > Storage. If you're using an earlier version of iOS, go to Settings > iCloud > Storage & Backup.
  2. Tap Change Storage Plan.
  3. Tap Downgrade Options and enter your Apple ID password.
  4. Choose a different plan to use when your current storage plan expires.
  5. Tap Done.

OS X

  1. Choose Apple menu > System Preferences, then click iCloud.
  2. Click Manage in the lower-right corner.
  3. Click Change Storage Plan in the upper-right corner.
  4. Click Downgrade Options.
  5. Enter your Apple ID password, then click Manage.
  6. Choose a different plan to use when your current storage plan expires.
  7. Click Done.

Windows

  1. Open iCloud for Windows 4.0 or iCloud Control Panel:
    • In Windows 8.1, go to the Start screen, click the down arrow Down arrow in the lower-left corner, then click the iCloud app.
    • In Windows 8, go to the Start screen and click the iCloud tile.
    • In Windows 7 and Vista, choose Start > All Programs > iCloud > iCloud.
  2. Click Storage if you're using iCloud for Windows 4.0. If you're using an earlier version of iCloud Control Panel, click Manage.
  3. Click Change Storage Plan.
  4. Click Downgrade Options.
  5. Enter your Apple ID password, then click Manage.
  6. Choose a different plan to use when your current storage plan expires.
  7. Click Done.

View or change your iCloud account information

You can view or change your account information, such as your credit card number, billing address, and more.

iOS

Go to Settings > iTunes & App Store, tap your Apple ID, and tap View Apple ID. Then tap Payment Information, and update your account. You might need to enter your Apple ID password.

OS X

If there's an issue with your payment information when you try to upgrade or downgrade in OS X Yosemite, you'll be asked to update your payment information. You can also update your payment method in the iTunes Store.

If you're using OS X Mavericks or earlier, you can use the steps below or update your payment method in the iTunes Store:

  1. Choose Apple menu > System Preferences, then click iCloud.
  2. Click Manage in the lower-right corner.
  3. Click View Account.
  4. Enter the Apple ID password for your account, click View Account, then choose Edit next to Payment Information.

Windows

  1. Open iCloud for Windows 4.0 or iCloud Control Panel:
    • In Windows 8.1, go to the Start screen, click the down arrow Down arrow in the lower-left corner, then click the iCloud app.
    • In Windows 8, go to the Start screen and click the iCloud tile.
    • In Windows 7 and Vista, choose Start > All Programs > iCloud > iCloud.
  2. Click Storage if you're using iCloud for Windows 4.0. If you're using an earlier version of iCloud Control Panel, click Manage.
  3. Click View Account.
  4. Enter the Apple ID password for your account, click View Account, then follow the instructions.
Important: Information about products not manufactured by Apple is provided for information purposes only and does not constitute Apple’s recommendation or endorsement. Please contact the vendor for additional information.
Last Modified: Oct 20, 2014
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  • Last Modified: Oct 20, 2014
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