Apple TV (2nd and 3rd generation): Third-party content provider information

Summary

In addition to being able to view content from the iTunes Store or your own iTunes library directly on your Apple TV (2nd and 3rd generation), you also have access to content from third-party content providers, including Netflix, MLB, and the NBA. Learn how to get information or support from a third-party content provider.

Products Affected

Apple TV (2nd generation), Apple TV (3rd generation)

For general information or support from one of the following third-party content providers, contact the provider directly.

Netflix
 
General information www.netflix.com -
For billing, account or technical support www.netflix.com/support  24 hours a day
MLB
 
General information www.mlb.com/faq  -
For billing, account or technical support 866-800-1275 or csresponse@mlb.com  9 a.m. to 6 p.m. (EST)
NBA
 
General information leaguepasssupport.nba.com  -
For billing, account or technical support nba-leaguepass@turner.com  8 a.m. to 1 a.m. (EST)
Vimeo General information vimeo.com -
For billing, account or technical support www.vimeo.com/help  8 a.m. to 1 a.m. (EST)
Wall Street Journal
 
General information wsj.com/live  -
For billing, account or technical support wsjlive@wsj.com -
Flickr
 
General information www.flickr.com  -
For billing, account or technical support www.flickr.com/help  8 a.m. to 1 a.m. (EST)
YouTube
 
General information www.youtube.com  -
For billing, account or technical support www.google.com/support/youtube  8 a.m. to 1 a.m. (EST)
NHL
 
General information www.nhl.com/appletv  -
For billing, account or technical support https://gamecenter.nhl.com/nhlgc/help.htm, or 866-210-6349 for North America subscribers and 407-708-1356 for International  3 p.m. to 1 a.m. (EST)

 

Additional Information

Content from these services is streamed directly from the third-party content provider and may be subject to issues, such as service outages, that are beyond Apple's ability to control.

Important: Mention of third-party websites and products is for informational purposes only and constitutes neither an endorsement nor a recommendation. Apple assumes no responsibility with regard to the selection, performance or use of information or products found at third-party websites. Apple provides this only as a convenience to our users. Apple has not tested the information found on these sites and makes no representations regarding its accuracy or reliability. There are risks inherent in the use of any information or products found on the Internet, and Apple assumes no responsibility in this regard. Please understand that a third-party site is independent from Apple and that Apple has no control over the content on that website. Please contact the vendor for additional information.
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