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Compressor 4: Canceling a batch

If you need to completely cancel a Compressor 4 batch, follow these steps.

Follow the steps below for the version of Mac OS X that you are using.

OS X v10.8 Mountain Lion

  1. Quit Compressor.
  2. In Finder, hold down the Option key and choose Library from the Go menu.
  3. In the Library folder that opens, open the Application Support folder. Move the Apple Qmaster folder to the Trash.
  4. In Finder, choose Empty Trash from the Finder menu.
  5. If you still have issues canceling a batch, use Disk Utility to Repair Disk Permissions.

OS X v10.7 Lion

  1. Quit Compressor.
  2. In Finder, hold down the Option key and choose Library from the Go menu.
  3. In the Library folder that opens, open the Application Support folder. Move the Apple Qmaster folder to the Trash.
  4. In Finder, choose Empty Trash from the Finder menu.
  5. If you still have issues canceling a batch, use Disk Utility to Repair Disk Permissions.

Mac OS X v10.6 Snow Leopard

  1. Quit Compressor.
  2. In Finder, choose Home from the Go menu.
  3. In the Home folder that opens, open the Library folder. Open the Application Support folder and move the Apple Qmaster folder to the Trash.
  4. In Finder, choose Empty Trash from the Finder menu.
  5. If you still have issues canceling a batch, use Disk Utility to Repair Disk Permissions.
Last Modified: Dec 7, 2012
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  • Last Modified: Dec 7, 2012
  • Article: HT4775
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