iPhone 4: Antenna or reception issues
Summary
This article explains what to do if you experience antenna or reception issues with your iPhone 4.
Products Affected
iPhone 4
If you have an iPhone 4 and are experiencing antenna or reception issues, try the troubleshooting steps for calls and connection issues.
If you are still experiencing antenna or reception issues after performing the troubleshooting steps, contact an Authorized iPhone Service Provider in your area to request a free black iPhone 4 Bumper:
- In the United States and Canada, contact AppleCare or visit an Apple Retail Store.
- Outside the United States and Canada, see the tables below.
Contact lists
Europe
Asia-Pacific
| Country | Contact |
![]() Australia |
AppleCare or Apple Retail Store |
![]() China |
AppleCare or |
Guam |
GTA Guam Support |
![]() Hong Kong |
3 Support 1010 Support one2free Support SmarTone-Vodafone Support |
![]() Japan |
AppleCare or Apple Retail Store |
Korea |
Apple Authorized Service Provider |
![]() Macau |
3 Support |
![]() Malaysia |
DiGi Support Maxis Support |
![]() New Zealand |
Vodafone Support |
![]() Philippines |
Globe Support |
![]() Singapore |
SingTel and M1: AppleCare StarHub: StarHub Support |
Taiwan |
Chunghwa Telecom Support FarEasTone Support Taiwan Mobile Support |
Thailand |
AIS Support dtac Support TrueMove Support |
Vietnam |
Viettel Support VinaPhone Support |
Latin America and Caribbean
| Country | Contact |
![]() Argentina |
Claro Support Movistar Support Personal Support |
![]() Brazil |
Claro Support Oi Support VIVO Support TIM Support |
![]() Chile |
Claro Support Entel PCS Support TMC Support |
![]() Colombia |
Comcel Support Movistar Support |
![]() Dominican Republic |
Claro Support Orange Support |
![]() Ecuador |
Porta Support Movistar Support |
![]() El Salvador |
Claro Support Movistar Support |
![]() French West Indies |
Orange Support |
Guatemala |
Claro Support Movistar Support |
![]() Honduras |
Claro Support |
![]() Jamaica |
Claro Support |
![]() Mexico |
Movistar Support Telcel Support |
![]() Nicaragua |
Claro Support Movistar Support |
Panama |
Movistar Support Claro Support |
![]() Paraguay |
CTI Movil Support |
![]() Peru |
Claro Support TM SAC Support |
![]() Uruguay |
CTI Movil Support Movistar Support |
Middle East
| Country | Contact |
Armenia |
Orange Armenia Support |
Israel |
Cellcom Support Orange Partner Support Pelephone Support |
![]() Jordan |
Orange Support |
Qatar |
Vodafone Support |
![]() Saudi Arabia |
Mobily Support |
![]() United Arab Emirates |
Etisalat Support DU Support |
Africa
| Country | Contact |
![]() Botswana |
Orange Support |
![]() Cameroon |
Orange Support |
C. African Republic |
Orange Support |
![]() Egypt |
Mobinil Support Vodafone Egypt Support |
![]() Ivory Coast |
Orange Support |
![]() Kenya |
Orange Support |
![]() Madagascar |
Orange Support |
![]() Mali |
Orange Support |
![]() Mauritius |
Orange Support |
![]() Niger |
Orange Support |
![]() Reunion Island |
Orange Support SFR |
![]() Senegal |
Orange Support |
![]() South Africa |
Vodacom South Africa Support Resources |
Uganda |
Orange Uganda |



































































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