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iOS: Using FaceTime

Learn how to use FaceTime.

With FaceTime, you can participate in video calls and audio calls with other FaceTime users over a Wi-Fi or cellular data connection*. Learn more about how you can get in touch with other FaceTime users.

Which Apple products support FaceTime video and FaceTime audio?

To use FaceTime, you need one of the following Apple products:

  • iPhone 4 or later
  • iPad 2 or later
  • iPad mini
  • iPod touch (4th generation) or later

FaceTime audio calling isn't available with iPod touch (4th generation).

*FaceTime over cellular data isn't available with iPhone 4 or iPad 2.

How do I enable FaceTime?

You can enable FaceTime in multiple ways, depending on your device:

iPhone:

  • Turn FaceTime on in Settings > FaceTime. FaceTime will begin registration with your carrier-assigned cellular phone number. Sign in with your Apple ID to also use your e-mail with FaceTime.
  • From the Home screen, open the FaceTime app. Sign in with your Apple ID.

iPad and iPod touch:

  • Navigate to Settings > FaceTime. Turn FaceTime on if needed. Sign in with your Apple ID.
  • From the Home screen, open the FaceTime app. Sign in with your Apple ID.

What information do I need to call someone using FaceTime?

To call someone using FaceTime, you need their phone number or email address. Which one you use is determined by the device you are calling:

  • When calling someone using an iPhone: Try the phone number of the person you are calling first. If the person has registered an email with FaceTime, you can use that as well.
  • When calling someone using an iPad, iPod touch: Use the email address designated for FaceTime of the person you are calling.

On iPad and iPod touch, you need to add a person as a contact using the FaceTime or Contacts app before you can call them.

How do I make a FaceTime video call?

You can make a FaceTime video call in multiple ways from your iOS device.

  • Phone: While on a phone call, you can tap the FaceTime icon to invite the other party to a FaceTime video call.
  • FaceTime: Place a FaceTime video call using your contacts list by tapping the video icon.
  • Contacts: Tap the FaceTime video icon to place a FaceTime video call to the contact you are viewing.

How do I make a FaceTime audio call?

You can make a FaceTime audio call in multiple ways from your iOS device.

  • FaceTime: Place a FaceTime audio call using your contacts list by tapping the phone icon.
  • Contacts: Tap the FaceTime phone icon to place a FaceTime audio call to the contact you are viewing.

Learn more

Troubleshooting FaceTime with iOS devices.

Troubleshooting FaceTime activation with iOS devices.

FaceTime may not be available in certain countries. Find more information about what's available in your device's region of purchase.

FaceTime audio may not be available on iOS devices purchased or used in China.

Linking your iPhone telephone number and Apple ID together to use your iPhone telephone number with FaceTime on your iPad, iPod touch, or Mac.

Find details on blocking FaceTime calls.

Last Modified: Apr 8, 2014
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  • Last Modified: Apr 8, 2014
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Featured Questions
How much does it cost to use FaceTime?
Currenty, FaceTime only works over WiFi, so it has no impact on the plan from your carrier, and thus is "free", if your WiFi connection is free. When iOS 6.0 is introduced, FaceTime will be able to be done over 3G. This will use your carrier data plan. Note: carrier support for FaceTime, over 3G, is required in order to be able to FaceTime over 3G. In other words, even though you have "unlimited data", you carrier still must support FaceTime over 3G.
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