Using Game Center

Game Center lets you play and share games with your friends, track your progress using leaderboards, and much more. You'll learn how to set up the Game Center app and how to resolve sign-in and connection issues.

To use Game Center, you need the following:

  • iPhone 3GS or later, iPad (all models), or iPod touch (2nd generation or later)
  • OS X Mountain Lion or later
  • An Internet connection
  • Certain Game Center features require the latest version of iOS or OS X

Game Center may not be available in all countries or regions, and the available games may vary by country or region. For more about using Game Center on iOS, see the iPhone User GuideiPod touch User Guide, or iPad User Guide.

Sign in to Game Center

Open Game Center and sign in using your Apple ID. If you don't have an Apple ID, select Create New Account. If you need to, you can change the account that you're signed into:

  • iOS: Tap Settings > Game Center. Tap your Apple ID and tap Sign Out.
  • OS X: Click the Me tab in the Game Center app, click your account, then click Sign Out.

Each Apple ID has its own associated scores, achievements, and friends.

Change your Game Center settings

To view your Game Center profile and friend settings:

  • iOS: Tap Settings > Game Center.
    If you click your nickname, you can add other emails, edit your account info, view the Privacy Settings or Terms and Conditions, and change your privacy settings. You might need to sign in with your Apple ID to view your profile.
  • OS X: Click the Me tab in the Game Center app, click your account, then click View Account.

Get help

If you can't sign in to Game Center or stay connected:

  1. Make sure that you're connected to the Internet.
  2. If you can't create or sign in to Game Center from within a game, create or sign in to your account using the Game Center app.
  3. Sign out of Game Center, then sign back in. If you can't sign in to Game Center with an Apple ID, reset your password or use another email address. To manage your Apple ID, go to My Apple ID.
  4. When using a Wi-Fi connection, make sure that your Wi-Fi router is configured for Game Center.
  5. If you're on a Mac and still can't sign in, continue with the steps to resolve sign in issues.

If you have an issue with a Game Center game:

  1. Make sure that you have the latest version of the game. To check for updates, open App Store and choose Updates.
  2. Test your connection using a different game. If you can't connect with a specific friend or player in multiple games, they may need to check their Wi-Fi connection and router settings.
  3. On iOS, try opening the game from the Home screen, rather than from within Game Center.
  4. If you can't create or sign in to Game Center from within a game, create or sign in to your account using the Game Center app.
  5. If the issue persists, or certain features of a game aren't working as expected (leaderboards, achievements, and so on), use the App Store to report the problem to the developer.

Report an issue

Report an issue with a game:

  1. Select the app support link. The link is on the right of the app's information page in the App Store, beside the app name and description.
  2. Use the developer-provided support website and resources to investigate known app issues or report your app experience.

If you encounter an issue with another customer, including invite spam, inappropriate avatars, or other offensive behavior:

  • iOS: View their profile, tap •••, and select Report a Problem.
  • OS X: Click their Game Center nickname to view their profile and select Report a Problem.


Important: Information about products not manufactured by Apple is provided for information purposes only and does not constitute Apple’s recommendation or endorsement. Please contact the vendor for additional information.
Last Modified: Jun 9, 2014
  • Last Modified: Jun 9, 2014
  • Article: HT4314
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