iPad: Using iPad Camera Connector with unsupported USB devices

Summary

Apple supports using the iPad Camera Connector with cameras. You may also be able to use some USB audio/MIDI devices with the iPad Camera Connector. To find out if a USB audio/MIDI device is compatible, contact the device manufacturer. Using the iPad Camera Connector Kit with other USB devices is not supported.

Products Affected

iPad

If you use this accessory with other USB devices, you may see the following symptoms/alerts:

  • Applications unexpectedly close or behave in an unexpected manner
  • "The attached volume appears to be invalid"
  • "Accessory Unavailable: The attached accessory uses too much power"
  • "The attached USB device is not supported"

Note: You should only use digital cameras that support the Picture Transfer Protocol (PTP) or USB Mass Storage Device protocol.

If you encounter an issue trying to connect a digital camera through an unsupported USB device, try the following steps:

  1. Disconnect the iPad Camera Connector from iPad.
  2. Disconnect any USB device connected to the iPad Camera Connector.
  3. Restart iPad.
  4. Reconnect the iPad Camera Connector and then connect your digital camera directly to the iPad Camera Connector.

You may need to connect certain cameras, USB Audio, or MIDI devices to a powered USB hub for the iPad Camera Connector to detect them. Find more information on using the iPad Camera Connection Kit.

Note: If you encounter an issue using a USB audio or MIDI device, contact the manufacturer to confirm that the device is compatible with the iPad Camera Connector.

Important: Information about products not manufactured by Apple is provided for information purposes only and does not constitute Apple’s recommendation or endorsement. Please contact the vendor for additional information.
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