MobileMe: Keeping Junk mail folder contents consistent in MobileMe webmail and Mac OS X Mail

Summary

For Mail at me.com, junk mail filtering is turned on by default. If you use Mac OS X Mail to check your MobileMe email, the contents of your Junk folder may not match unless you choose the right settings. By default, Mac OS X Mail stores junk messages locally, whereas MobileMe Mail stores messages on an IMAP server.

Products Affected

MobileMe, MobileMe Mail

For a consistent experience between MobileMe Mail and Mac OS X Mail, make sure your Mac OS X Mail preferences are configured this way:

  1. Open Mail on your Mac.
  2. Choose Preferences from the Mail menu.
  3. Click Junk Mail.
  4. Make sure "Enable junk mail filtering" is selected.
  5. Also, enable the option to "Move it to the Junk mailbox"  located under "When junk mail arrives."

  6. Click the Accounts tab.
  7. Select your MobileMe account.
  8. Click the Mailbox Behaviors tab.
  9. Make sure "Store junk messages on the server" is enabled.

  10. Enter these same settings on other Macs from which you use Mac OS X Mail to access your MobileMe email.

With these settings, all messages marked as junk will be placed into the same folder on the MobileMe server. Whenever you review your Junk folder and remove messages, they'll be removed permanently.

Note: Storing Junk mail on the server counts against your online storage, so you might want to delete junk messages as soon as you're sure they are junk. Messages in the Junk folder will be deleted automatically if they are more than 30 days old.

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