iPhone and iPod: Water damage is not covered by warranty
Summary
If an iPhone or iPod has been damaged by liquid, the repair is not covered by the Apple one (1) year limited warranty or an AppleCare Protection plan (APP). iPhone models and iPod models that were built after 2006 have built-in Liquid Submersion Indicators that will show (as described below) whether liquid has entered the device.
Products Affected
iPhone, iPod touch, iPod nano (3rd generation), iPod classic, iPhone 3G, iPod shuffle (3rd generation), iPod classic (120 GB), iPod nano (4th generation), iPod touch (2nd generation)
iPhone and iPod products are equipped with liquid submersion indicators. The liquid submersion indicator will be activated when it comes in direct contact with liquid. The indicators are designed not to be triggered by humidity and temperature changes that are within the product's environmental requirements described by Apple.
You can tell if the Liquid Submersion Indicator has been triggered by looking directly down into the headphone jack. Either use a lighted magnifying glass, or angle the iPhone or iPod so light shines down into the headphone jack. At the base of the headphone jack, you should see what is normally a white or silver colored dot. Half of the dot becomes red (or a pinkish color) when the device has been submerged in liquid. iPhone 3G models also have a Liquid Submersion Indicator located on the bottom of the connector housing, just under the 30-pin dock connector. To view the indicator, use a lighted magnifying glass and hold the iPhone 3G so that you can view the center bottom of the dock connector housing. A full or partial red dot will appear if the indicator has been triggered.
The following images show how the indicator appears when an iPhone or iPod has been exposed to liquid:
| Product | Liquid Submersion Indicator location |
| iPhone 3G |
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| iPhone |
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| iPod touch |
|
| iPod nano |
|
| iPod classic |  |
| iPod shuffle (3rd generation) |  |
Corrosion, if evident, leads to the irreversible deterioration or degradation of metal components and may cause the device to not work properly. The following pictures are examples of corrosion:
For further information regarding iPhone and iPod Service and Warranty, click the links below:
http://www.apple.com/support/iphone/service/faq/
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