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How to clean Apple products

Read recommendations and guidelines for cleaning your Apple computer, iPad, iPhone, iPod, display, or peripheral device. 

Note: For information about how to disinfect your keyboard, trackpad, or mouse, refer to How to disinfect the Apple internal or external keyboard, trackpad, and mouse.

The materials used to make Apple products vary; in some cases each product may have specific cleaning requirements, which may vary by the part you are cleaning. Here are some tips that apply to all products to get you started:

  • Use only a soft, lint-free cloth. Abrasive cloths, towels, paper towels, and similar items may cause damage to the item.
  • Disconnect your Apple product from any external power sources.
  • Disconnect any external devices and other cabling from the product.
  • Keep liquids away from the product.
  • Don't get moisture into any openings, and don't use aerosol sprays, solvents, or abrasives.
  • Do not spray cleaners directly onto the item.

Note: If liquid does make its way inside your Apple product, seek assistance from an Apple Authorized Service Provider or Apple Retail Store as soon as possible. Liquid damage is not covered under the Apple product warranty or AppleCare Protection Plans. If you plan to visit an Apple Retail store, make a reservation at the Genius Bar using http://www.apple.com/retail/geniusbar/ (available in some countries only).

For more detailed instructions, select your Apple product:


iPad

iPhone

iPod

iPhone cases

iPad Smart Cover / Case

     

Portable computers

Desktop computers

Displays

Peripherals

For assistance identifying your Apple product, use the Tech Specs page or the linked articles below for assistance:


iPad

Handle your iPad with care to maintain its appearance. If you are concerned about scratching or abrasion, you can use one of the many cases sold separately. To clean iPad, unplug all cables and turn off iPad (press and hold the Sleep/Wake button, and then slide the onscreen slider). Use a soft, slightly damp, lint-free cloth. Avoid getting moisture in openings. Don't use window cleaners, household cleaners, aerosol sprays, solvents, ammonia, abrasives, or cleaners containing hydrogen peroxide to clean iPad. iPad has an oleophobic coating on the screen; simply wipe iPad's screen with a soft, lint-free cloth to remove oil left by your hands. The ability of this coating to repel oil will diminish over time with normal usage, and rubbing the screen with an abrasive material will further diminish its effect and may scratch your screen.

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iPhone cases

iPhone 5c case

To clean your iPhone 5c case, remove your iPhone from the case. Use a soft, slightly damp, lint-free cloth to wipe the outside and the inside of the iPhone 5c case. Don't use window cleaners, household cleaners, aerosol sprays, solvents, ammonia, abrasives, or cleaners containing hydrogen peroxide to clean the iPhone 5c case.

iPhone 5s case

The iPhone 5s case is made from natural aniline leather. Its appearance will change as you use it. It may acquire a patina and may change color due to the oils from your skin and direct sunlight, further enhancing the natural look.

Cleaning the leather may affect its color. If you choose to clean this case, first remove it from your iPhone. Use a clean cloth with warm water and mild hand soap to gently clean the iPhone 5s case. You can also use a mild cleaner along with a dry clean cloth. Leather cleaners and conditioners can change the color of leather.

Keep your iPhone 5s case away from prolonged intense sunlight, heat, and humidity. Exposure to water, oil, makeup, and dyed materials (such as denim) can stain tanned leathers.

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iPad Smart Cover and Smart Case

iPad Smart Cover and Smart Case—polyurethane

To clean your polyurethane iPad Smart Cover / Case, first remove it from the iPad. Use a soft, slightly damp, lint-free cloth. Wipe the front of the Smart Cover / Case and the inside with a soft, lint-free cloth to remove any dirt.

Don't use window cleaners, household cleaners, aerosol sprays, solvents, ammonia, abrasives, or cleaners containing hydrogen peroxide to clean the polyurethane Smart Cover / Case.

iPad Smart Cover and Smart Case—leather

The iPad leather cover/case is made from natural aniline leather. Its appearance will change as you use it. It may acquire a patina and may change color due to the oils from your skin and direct sunlight, further enhancing the natural look.

Cleaning the leather may affect its color. If you choose to clean the leather, first remove the cover/case from your iPad. Use a clean cloth with warm water and mild hand soap to gently clean the leather. Wipe the outside and the inside with a soft, lint-free cloth to remove any dirt. You can also use a mild cleaner along with a dry clean cloth. Mild cleaners or conditioners may help remove some stains but may also change the color of the leather.

Keep your iPad leather cover/case away from prolonged intense sunlight, heat, and humidity. Exposure to water, oil, makeup, and dyed materials (such as denim) can stain tanned leathers.

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iPhone

iPhone 5s

Clean iPhone immediately if it comes into contact with contaminants that may cause stains, such as ink, dyes, makeup, dirt, food, oils, and lotions. To clean iPhone, unplug all cables and turn it off. Use a soft, slightly damp, lint-free cloth. Avoid getting moisture in openings. Don't use window cleaners, household cleaners, aerosol sprays, solvents, ammonia, or abrasives to clean iPhone. The front glass surfaces have an oleophobic coating. To remove fingerprints, wipe these surfaces with a soft, lint-free cloth. The ability of this coating to repel oil will diminish over time with normal use, and rubbing the screen with an abrasive material will further diminish its effect and may scratch the glass.

To clean the Home button (allowing Touch ID to work optimally), wipe it with a soft lint-free cloth.

iPhone 5c

Clean iPhone immediately if it comes into contact with contaminants that may cause stains, such as ink, dyes, makeup, dirt, food, oils, and lotions. To clean iPhone, unplug all cables and turn it off. Use a soft, slightly damp, lint-free cloth. Avoid getting moisture in openings. Don't use window cleaners, household cleaners, aerosol sprays, solvents, ammonia, abrasives, or cleaners containing hydrogen peroxide to clean iPhone. The front glass surfaces have an oleophobic coating. To remove fingerprints, wipe these surfaces with a soft, lint-free cloth. The ability of this coating to repel oil will diminish over time with normal use, and rubbing the screen with an abrasive material will further diminish its effect and may scratch the glass.

To clean the dirt that may accumulate around the SIM tray opening, use a soft lint-free cloth and place a very small amount of rubbing alcohol on it. Very gently wipe the dirt away from the port opening and avoid getting any of the moisture in the opening.

iPhone 5

Clean iPhone immediately if it comes into contact with contaminants that may cause stains, such as ink, dyes, makeup, dirt, food, oils, and lotions. To clean iPhone, unplug all cables and turn it off. Use a soft, slightly damp, lint-free cloth. Avoid getting moisture in openings. Don't use window cleaners, household cleaners, aerosol sprays, solvents, ammonia, abrasives, or cleaners containing hydrogen peroxide to clean iPhone. The front glass surfaces have an oleophobic coating. To remove fingerprints, wipe these surfaces with a soft, lint-free cloth. The ability of this coating to repel oil will diminish over time with normal use, and rubbing the screen with an abrasive material will further diminish its effect and may scratch the glass.

iPhone 4 and iPhone 4s

Clean iPhone immediately if it comes into contact with contaminants that may cause stains, such as ink, dyes, makeup, dirt, food, oils, and lotions. To clean iPhone, unplug all cables and turn off iPhone (press and hold the Sleep/Wake button, and then slide the onscreen slider). Use a soft, slightly damp, lint-free cloth. Avoid getting moisture in openings. Don't use window cleaners, household cleaners, aerosol sprays, solvents, ammonia, abrasives, or cleaners containing hydrogen peroxide to clean iPhone. The front and back glass surfaces have an oleophobic coating. To remove fingerprints, wipe these surfaces with a soft, lint-free cloth. The ability of this coating to repel oil will diminish over time with normal use, and rubbing the screen with an abrasive material will further diminish its effect and may scratch the glass.

iPhone 3GS

Clean iPhone immediately if it comes into contact with contaminants that may cause stains, such as ink, dyes, makeup, dirt, food, oils, and lotions. To clean iPhone, unplug all cables and turn off iPhone (press and hold the Sleep/Wake button, and then slide the onscreen slider). Use a soft, slightly damp, lint-free cloth. Avoid getting moisture in openings. Don't use window cleaners, household cleaners, aerosol sprays, solvents, ammonia, abrasives, or cleaners containing hydrogen peroxide to clean iPhone. The front glass surface has an oleophobic coating. To remove fingerprints, wipe these surfaces with a soft, lint-free cloth. The ability of this coating to repel oil will diminish over time with normal use, and rubbing the screen with an abrasive material will further diminish its effect and may scratch the glass.

iPhone 3G and 2G (Original)

To clean iPhone, unplug all cables and turn off iPhone (press and hold the Sleep/Wake button, and then slide the onscreen slider). Then use a soft, slightly damp, lint-free cloth. Avoid getting moisture in openings. Don't use window cleaners, household cleaners, aerosol sprays, solvents, ammonia, abrasives, or cleaners containing hydrogen peroxide to clean iPhone.

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iPod

iPod touch

To clean iPod touch, unplug all cables and turn off iPod touch (press and hold the Sleep/Wake button, and then slide the onscreen slider). Then use a soft, slightly damp, lint-free cloth. Avoid getting moisture in openings. Don't use window cleaners, household cleaners, aerosol sprays, solvents, ammonia, abrasives, or cleaners containing hydrogen peroxide to clean iPod touch.

iPod classic

To clean iPod classic, unplug all cables, turn iPod classic off, and slide the Hold switch to HOLD. Then use a soft, slightly damp, lint-free cloth. Avoid getting moisture in openings. Don't use window cleaners, household cleaners, aerosol sprays, solvents, ammonia, abrasives, or cleaners containing hydrogen peroxide to clean iPod classic.

iPod nano

To clean iPod nano, unplug all cables, turn iPod nano off, and slide the Hold switch to HOLD. Then use a soft, slightly damp, lint-free cloth. Avoid getting moisture in openings. Don't use window cleaners, household cleaners, aerosol sprays, solvents, ammonia, abrasives, or cleaners containing hydrogen peroxide to clean iPod nano.

Note: On iPod nano 6th generation, which has no hold switch, you need to press only the Sleep/Wake button to turn the device off before cleaning.

iPod shuffle

To clean iPod shuffle, unplug all cables, turn it off (slide the switch to OFF), and use a soft, slightly damp, lint-free cloth. Avoid getting moisture in openings. Don't use window cleaners, household cleaners, aerosol sprays, solvents, ammonia, abrasives, or cleaners containing hydrogen peroxide to clean iPod shuffle.

iPod mini

To clean iPod mini, unplug all cables, turn iPod mini off, and slide the Hold switch to HOLD. Then use a soft, slightly damp, lint-free cloth. Avoid getting moisture in openings. Don't use window cleaners, household cleaners, aerosol sprays, solvents, ammonia, abrasives, or cleaners containing hydrogen peroxide to clean iPod mini.

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Portables

MacBook, MacBook Pro, and MacBook Air

When cleaning the outside of your MacBook, MacBook Pro, or MacBook Air, first shut down your computer and unplug the power adapter. Then use a damp, soft, lint-free cloth to clean the computer's exterior. Avoid getting moisture in any openings. Do not spray liquid directly on the computer. Don't use aerosol sprays, solvents, abrasives, or cleaners containing hydrogen peroxide that might damage the finish.

To clean the screen on your MacBook, MacBook Pro, or MacBook Air, first shut down the computer and unplug the power adapter. Dampen the included cleaning cloth with just water and wipe the screen. Do not spray liquid directly onto the screen.

Important: The bottom case of the MacBook (13-inch, Late 2009) and MacBook (13-inch, Mid 2010) uses a soft nonslip material. Use a 3M Gray Microfiber or soft dye-free, lint-free cloth to clean the bottom case.

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Desktops

Mac Pro

When cleaning the outside of your Mac Pro, first shut down your Mac Pro and unplug the power cord along with other connected devices. Then use a damp, soft, lint-free cloth to clean the computer's exterior. Avoid getting moisture in any openings. Do not spray liquid directly on the computer. Don't use aerosol sprays, solvents, abrasives, or cleaners containing hydrogen peroxide that might damage the finish.

Mac mini

When cleaning the outside of your Mac mini, first shut down your Mac mini and unplug the power cord along with other connected devices. Then use a damp, soft, lint-free cloth to clean the computer's exterior. Avoid getting moisture in any openings. Do not spray liquid directly on the computer. Don't use aerosol sprays, solvents, abrasives, or cleaners containing hydrogen peroxide that might damage the finish.

iMac

When cleaning the outside of your iMac, first shut down your iMac and unplug the power cord along with other connected devices. Then use a damp, soft, lint-free cloth to clean the computer's exterior. Avoid getting moisture in any openings. Do not spray liquid directly on the computer. Don't use aerosol sprays, solvents, abrasives, or cleaners containing hydrogen peroxide that might damage the finish.

To clean the display on your iMac, first shut down your iMac and unplug the power cord along with other connected devices. Next, dampen the cloth that came with your iMac—or another clean, soft, lint-free cloth—with water only, and then wipe the screen. Do not spray liquid directly on the screen.

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Displays

Disconnect the display from power, from its connection to a computer, and from any external devices. Next use the cloth that came with your display or another soft, dry cloth to wipe dust from the screen. If additional cleaning of the display panel or case is required use a soft, slightly damp, lint-free cloth. Avoid getting moisture in openings. Don't use window cleaners, household cleaners, aerosol sprays, solvents, ammonia, abrasives, or cleaners containing hydrogen peroxide to clean the display.

Warning: Don't clean the screen with a cleaner containing acetone. Use a cleaner intended for use with a screen or display. Never spray cleaner directly on the screen. It may drip inside the display and cause damage.

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Peripherals

Magic Trackpad, Magic Mouse, Wireless Mighty Mouse, and Apple Wireless Mouse, Wired Apple Mouse, Wired Mighty Mouse

First power off the device and remove the batteries. (If your mouse is wired, simply disconnect it from your computer.) Next, clean the outside of your mouse or trackpad with a lint-free cloth lightly moistened with water.  Don't get moisture in any openings or use aerosol sprays, solvents, abrasives, or cleaners containing hydrogen peroxide.

If the scroll ball on your Mighty Mouse has become discolored or dirty, use a clean, lint-free cloth lightly moistened with water to clean it. Wipe the ball and the surrounding area, making sure to rotate the ball itself to ensure complete coverage. If the scrolling feels rough or if the scroll ball isn't scrolling up, down, or side-to-side, hold the Mighty Mouse upside down and roll the ball vigorously while cleaning it to help dislodge any particles that may have collected on the internal hardware. Watch a QuickTime movie demonstration of this procedure. (The movie is approximately 600 KB.)

Apple Aluminum and Plastic Wireless and Wired Keyboards

If your keyboard is wired, first disconnect it from your computer. If it is wireless, power off the keyboard and remove the batteries. To clean the outside of your keyboard, use a lint-free cloth lightly moistened with water. Don't get moisture in any openings or use aerosol sprays, solvents, abrasives, or cleaners containing hydrogen peroxide.

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Additional Information

For more information on cleaning, handling, and working with your Apple Product please refer to the User Guide that came with your product or download a copy.

Important: Information about products not manufactured by Apple is provided for information purposes only and does not constitute Apple’s recommendation or endorsement. Please contact the vendor for additional information.
Last Modified: May 15, 2014
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  • Last Modified: May 15, 2014
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