MobileMe: Supplemental 60-day extension eligibility and details

Why is Apple granting a 60-day subscription extension?
The transition from .Mac to MobileMe was rockier than we had hoped.  While we are making a lot of improvements, the MobileMe service is still not up to our standards. We are extending subscriptions 60-days free of charge to express appreciation for our members’ patience as we continue to improve the service.

Am I eligible for the 60-day extension?
You are eligible if you are a MobileMe member whose account was active as of August 19, 2008 at 0:00 Pacific Daylight Time.

What if I am currently in a free trial period?
If you were in your free trial period on August 19 at 0:00 Pacific Daylight Time, your free trial will be extended an additional 60 days.

I already received an extension recently. Am I still eligible for the 60-day extension?
Yes. As long as you meet the conditions stated above, you will receive an additional 60-day extension.  Read this article for more information about prior service extensions.

When will the 60-day extension be applied to my account?
Your 60-day extension will be applied to your account within the next few days.  You can check your account page on me.com to verify the change when it occurs.

My account is going to expire in the next few days. What will happen to me?
A 60-day extension will be applied and your account will not expire until you have reached your new expiration date. If you recently received an email stating your account will expire soon (or you saw similar messaging while using MobileMe), please ignore it.

My account is up for automatic renewal in the next few days. What will happen to me?
If your account is set to renew before the 60-day extension is applied, it will renew as normal and you will be charged the applicable amount. When the 60-day extension is applied, it will be added to your new subscription period free of charge.

I have purchased an upgrade. Will my upgrades also be extended?
The 60-day extension applies to any purchased upgrades, such as additional storage or a Family Pack upgrade. 

I want to buy an upgrade. Will that also be extended?
Yes, any upgrades you purchase before your extension period begins will be extended to your new contract date. However, you will not be able to purchase upgrades during your extension period.

I have an activation key. Will I lose my extension if I apply the key now?
If you are currently in your trial period, you will lose the remainder of your trial period —including any extensions— as soon as you apply your activation key.  If you already have a paid subscription, you can enter your key at any time and Apple will automatically apply the key to renew your subscription after your extension period expires.