MobileMe: Syncing with Microsoft Outlook and Exchange
Summary
MobileMe allows you to sync your contacts and calendars with Microsoft Outlook, unless Outlook is configured to use Microsoft Exchange Server. In this situation, syncing your Outlook data with MobileMe is not supported. If you have an iPhone or an iPod touch, and if your IT manager has configured Microsoft Exchange ActiveSync on the Exchange server, you can view both your MobileMe and Exchange data on your iPhone / iPod touch that has software 2.0 or later installed.
Consult the iPhone 2.1 software: Exchange ActiveSync Account Quick Setup Guide to learn how to configure your Exchange ActiveSync account on your device to access your Exchange data directly.
Products Affected
MobileMe Sync, iPhone, iPod touch, iTunes 8
MobileMe Control Panel for Windows 1.2 or later will automatically turn off syncing with Outlook for you if you had it setup previously. This text appear when it detects that you are using Outlook with an Exchange Server:
"Syncing of contacts and calendars with Microsoft Outlook is not available while Microsoft Outlook is configured to use Microsoft Exchange Server. You may still directly access your data from Exchange over the air using your iPhone or iPod touch."
You will still be able to sync your contacts with Windows Contacts (on Windows Vista) or Windows Address Book (on Windows XP), as well as with Yahoo or Google contacts, per usual.
If you make changes to your MobileMe Contacts or Calendar data, you can also view them at www.me.com.
While both Exchange and MobileMe data is available on the iPhone/iPod touch, the data will not sync between Exchange and MobileMe. Both will co-exist simultaneously on your iPhone/iPod touch, and you will be able to see either your MobileMe or your Exchange contacts or calendars, or both at once on the same screen.
If you are not sure if you are connected to an Exchange server, look at the lower right corner of the Outlook window for a "Connected" message. If you see this, you are connected to an Exchange server. For more information about your Exchange configuration, and if it supports Exchange ActiveSync, contact your Exchange Administrator and visit the iPhone Enterprise Support page.
If you are not able to use Exchange ActiveSync, but would like to sync your Outlook data to your iPhone/iPod touch while using Exchange, you can sync your iPhone/iPod touch through iTunes over a USB cable. Note that if you sync an iPhone/iPod touch this way, you will not be able to sync your iPhone/iPod touch over-the-air with MobileMe.
Important: Information about products not manufactured by Apple is provided for information purposes only and does not constitute Apple’s recommendation or endorsement. Please contact the vendor for additional information.