How to determine if you have an Apple iPod + HP (Hewlett-Packard iPod)
Summary
Learn how to determine if you have an Apple iPod + HP sold by Hewlett-Packard (HP). HP began selling a version of iPod in September, 2004. HP began selling a version of the iPod mini (Apple iPod mini + HP) in June 2005.
Note: HP, not Apple, provides support and service for Hewlett-Packard iPods.
Products Affected
iPod, Hewlett-Packard (HP)
You have an Apple iPod + HP if:
- it has an HP logo on the back.
- the Serial Number is only 10 characters long. See "iPod: How to find the serial number" if you're not sure how to find the serial number.
- the Model Number in the About screen is one of the following:
| Model number in About screen | Part Number | Name | Drive size |
| PE435A | MP102 | Apple iPod from HP Music Player | 20 GB |
| PE436A | MP103 | Apple iPod from HP Music Player | 40 GB |
| PS492AA | MP7001 | Apple iPod from HP Color Music Player | 30 GB |
| PS493AA | MP7002 | Apple iPod from HP Color Music Player | 60 GB |
| PW753AA | MP5001 | Apple iPod mini from HP Music Player | 4 GB |
| PX762AA | MP5002 | Apple iPod mini from HP Music Player | 6 GB |
| n/a | MP3001 | Apple iPod Shuffle from HP Music Player | 512 MB |
| n/a | MP3002 | Apple iPod Shuffle from HP Music Player | 1 GB |
Related documents
Important: Information about products not manufactured by Apple is provided for information purposes only and does not constitute Apple’s recommendation or endorsement. Please contact the vendor for additional information.
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