MobileMe: Empty browser cache if issues occur after a MobileMe Mail service interruption

  • Last Modified: November 10, 2008
  • Article: HT2078
  • Old Article: 306196

Summary

Following a MobileMe Mail service interruption, you may need to clear your Web browser cache to resolve interface issues that may appear in your Web browser.

Products Affected

MobileMe Mail

If you use Safari:

  1. Close all MobileMe-related browser windows.
  2. Empty the cache.
  3. Open and new browser window and log in to (www.me.com).

Additional Information

If you use a third-party Web browser, the steps should be similar. Consult the documentation that comes with the browser if you are not sure how to empty or clear the cache.

If you still experience issues, contact MobileMe Support.

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