Apple support options
Summary
Hello, and thank you for purchasing your product from Apple!
We're thrilled to welcome you to the Apple family. We've assembled a wealth of awesome resources at Apple.com to help you get the most out of your new computer or iPod.
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Apple Service & Support Site Apple's award-winning Service & Support site is a one-stop shop that's filled with the best information for new owners. On the homepage, just choose your product from the Product Support section to uncover a wealth of informative articles and helpful resources. Here are just a few examples of what awaits:
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Apple Discussions The Apple Discussions site allows you to chat with other Apple customers in our product forums. You'll also find links to helpful articles and other resources. Ask a question, answer a question, or simply read what other customers have to say. Go to Apple Discussions |
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Mac OS X Support Every new Apple computer includes Apple's own operating system, Mac OS X. If you want to learn more about the operating system and discover how to do certain tasks on your computer, be sure to visit our Mac OS X Support site. You can learn how to:
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Make an appointment to get help from a Genius Apple Store experts can answer your questions, offer advice and solutions, handle repairs, and provide technical support. Apple provides hardware service for eligible warranty repairs within the product's first year of ownership. Find a store and make a reservation through the online Apple Store Concierge. Reservations are strongly recommended. Find your local Apple retail store |
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Online help Did you know that your Apple computer has helpful information built right in the system? Just choose what you want from the Help menu. The onscreen Mac Help Center can answer all those "How do I..." questions. All of the Mac Help articles are also available on the Apple Support site.  |
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AppleCare Products and Services Because Apple creates the hardware, operating system, and many built-in applications, our computers are truly integrated systems with vastly superior support. AppleCare offers a range of service and support products to meet your needs. Check out your AppleCare Products and Services options |
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User Groups Meet and greet other Apple product users near you. Apple user groups are communities (all over the world!) that are made up of people who use Apple products and technologies. Hundreds of groups offer members the chance to become friends with other Mac users, get questions answered, and have a lot of fun. Find a User Group in your area |
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