iTunes Store: Changing account information

Summary

Learn how to change your name, billing address, email address, and credit card information for your iTunes Store account. 

Products Affected

iTunes Store

Note: If your previous payment method was not accepted, you can edit your payment type or credit card information by following the steps in this article.

You can change all of your account information from the Apple Account Information page. To get to the Apple Account Information page, follow these instructions:

Changing your account information using a computer:

  1. Open iTunes.
  2. Choose Store > Sign In.
  3. Enter your Apple ID and password, then click the Sign In button.
  4. Choose Store > View My Account.
  5. Enter your account password, and click the View Account button.

To update your email address, follow these instructions:

  1. From the Apple Account Information page, click the Edit button to the right of your Apple ID.
  2. Enter your new email address into the Email Address field.
  3. Click the Done button.

To update your name, billing address, or payment information, follow these instructions:

  1. From the Apple Account Information page, click the Edit Payment Information button.
  2. Edit the information that you would like to change.

    Note: The payment methods that the iTunes Store accepts can be found in the payment type section. If you do not want a payment method on your account, select None in the payment type section.

  3. Click the Done button once you've updated all of your information.

 Changing your account information using an iOS device:

  1. Tap Settings on the Home screen.
  2. Tap iTunes & App Stores.
  3. Tap on your Apple ID. (If you are not signed in, enter your Apple ID and password, and tap Sign In.)
  4. Tap View Apple ID.
  5. Enter your Apple ID password.

To update your email address, follow these instructions:

  1. In the Edit section, tap the Apple ID field.
  2. Tap the Apple ID field.
  3. Enter the email address that you would like to be your Apple ID.
  4. Tap the Done button.

To update your name, billing address, or payment information, follow these instructions:

  1. In the Edit section, tap Payment Information.
  2. Update the information that you want to change.
  3. Tap the Done button when finished.

Additional Information

Notes

  • If you use an AOL screen name to sign in to the iTunes Store, editing your information on the Apple Account Information page will not carry over to your AOL account. If you need to update your AOL account information, contact AOL.
  • If your account information does not match your credit card, you may get a message stating "The credit card was declined."
  • When you update your credit card number or billing address through the iTunes Store, any equivalent information you might use with iCloud, Apple Store online, iPhoto, or Aperture is also updated.
  • The iTunes Store will place a minimal authorization hold on your credit card each time that you update your account information (equal to around 1 USD). The authorization hold is not a charge. The authorization hold is placed on your credit card to make sure that the information provided matches the information on file with your financial institution. The authorization hold will not be displayed in your iTunes Store purchase history.
Important: Information about products not manufactured by Apple is provided for information purposes only and does not constitute Apple’s recommendation or endorsement. Please contact the vendor for additional information.
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