Languages

Back up and restore your iPhone, iPad, or iPod touch with iCloud or iTunes

Learn how to use iCloud or iTunes to back up and restore content on your iPhone, iPad, or iPod touch.

Use iCloud to back up your iOS devices if you want an automatic backup solution, you want to restore data to your device from almost anywhere via Wi-Fi, you don’t connect your iOS device to a Mac or PC very frequently, or you don't own a Mac or PC.

Use iTunes if you frequently use the computer that hosts your backups, you don't have an iCloud account or don't want to use iCloud, you want on-site and networked backups, or you'd like to have a manual or secondary backup to use with an iCloud one.

Get help deciding whether to use iCloud or iTunes to back up the content on your iOS device.

iCloud

iCloud Backup provides an easy and reliable backup solution for customers who want to back up their iOS devices wirelessly and automatically.

Back up

If you're using iCloud, it can automatically back up your data. To back up using iCloud:

  1. Tap Settings > iCloud > Backup.
    If you're using iOS 7 or earlier, tap Settings > iCloud > Storage & Backup.
    iCloud backup settings
  2. Tap iCloud Backup to turn it on.
  3. Tap Back Up Now.

Once you've turned on iCloud Backup, you won't need to come back to this screen to back up your device. You can check when the latest back up happened, however, under Back Up Now.

Restore

If you have a new iOS device, or if you need to restore your iOS device to resolve an issue:

  1. Turn on your device. You should see a Hello screen.
  2. Follow the steps in the iOS Setup Assistant until you get to the Set Up screen.
    Set up iPhone
  3. Select Restore from iCloud Backup.
  4. Select a backup.

You can go through the iOS Setup Assistant again by erasing all the content on the device. Just tap Settings > General > Reset > Erase All Content and Settings. This will remove all content from your device, so do this only if you already have a backup. The iOS Setup Assistant is the only way to restore a backup.

iTunes

You can use iTunes to back up and restore your content on your iPhone, iPad, or iPod touch.

Back up

To back up the content on your iOS device to iTunes on your computer:

  1. Make sure your computer has the latest version of iTunes.
  2. Connect your iOS device to your computer.
  3. Choose File > Devices > Back up.
    If you're using iTunes 10.7 or earlier, right-click the device and choose Backup Now.

You can also back up by syncing your iOS device with your computer. When you use iTunes to sync, backing up is the first step.

To check that the backup finished successfully, open iTunes Preferences and select the Devices tab. You'll see the name of the device along with the date and time iTunes created the backup.
Your backup in Devices Preferences

Restore

If you have a new iOS device, or if you need to restore your device to resolve an issue:

  1. Connect your iOS device to the computer that has your backup.
  2. Install the latest version of iTunes.
  3. Choose File > Devices > Restore from Back up.
    If you're using iTunes 10.7 or earlier, right-click the device and choose Restore from Backup. iTunes and iOS don't support installing backups of later versions of iOS onto devices that are using earlier versions of iOS.
Important: Information about products not manufactured by Apple is provided for information purposes only and does not constitute Apple’s recommendation or endorsement. Please contact the vendor for additional information.
Last Modified: Oct 20, 2014
Helpful?
Yes
No
  • Last Modified: Oct 20, 2014
  • Article: HT1766
  • Views:

    359199
  • Rating:
    • 100.0

    (1 Responses)

Additional Product Support Information

Start a Discussion
in Apple Support Communities
See all questions on this article See all questions I have asked