Resetting iPod shuffle
Summary
This document is for iPod shuffle. If you have another iPod model, click here.
Products Affected
iPod shuffle (2nd generation), iPod shuffle, iPod shuffle (3rd generation)
To reset iPod shuffle:
- Disconnect iPod shuffle from the computer (if connected).
- Move the switch on the iPod shuffle to the OFF position.
Tip: When iPod shuffle is off, the green stripe by the switch is not visible.
1st generation 2nd generation 3rd generation
- Wait 5 seconds.
- Move the switch to the play in order or the shuffle position. The green stripe will be visible in either position. For iPod shuffle (2nd generation), slide the power switch on (and you can see the green stripe).
iPod shuffle is now reset. If you were resetting as part of some troubleshooting steps, continue with those steps now. For general troubleshooting steps see the iPod shuffle troubleshooting and service FAQ.
Additional Information
HT2270 Improper disconnection could cause iPod to be unresponsive
HT1477 iPod shuffle: How to charge the battery
iPod shuffle support page
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