Transferring video from DVDs with iTunes Digital Copy
Summary
Learn how to transfer video from DVDs with iTunes Digital Copy and troubleshoot issues.
Products Affected
iTunes Store, iTunes 9
Using DVDs with iTunes Digital Copy
To transfer videos from DVDs with iTunes Digital Copy, you must have:
- iTunes 9 or later
- Mac or Windows-based PC with a DVD drive
- Internet access
- iTunes Store account
Note: iTunes Digital Copy requires a valid US, Canada, UK, Australia, New Zealand, or Ireland iTunes Store account. Digital Copies may not be available in some countries.
Transfer iTunes Digital Copy into your iTunes library:
- Open iTunes 9 or later.
- Insert a DVD with iTunes Digital Copy into your computer's DVD drive.
- Wait for the DVD icon to appear on the left side of the iTunes window under Devices and select it as shown below.

Note: If the DVD does not appear in iTunes, but the disc does play without issue in your computer's DVD application, then confirm with the vendor that the title has Digital Copy.
- Enter the redemption code included with your DVD in the main iTunes window and click "Redeem" as shown below.

- Enter the Apple ID and password for the iTunes Store account to redeem the serial number as shown below.

- Track the transfer progress of your video by checking the Downloads playlist as shown below.

- After the transfer completes, click the Movies library in the iTunes source list to locate the transferred content.
Note: Remember to make a regular backup of your media in iTunes. See How to back up your media in iTunes for steps to create a backup.
Additional Information
Troubleshooting
Learn more about troubleshooting issues relating to DVDs with iTunes Digital Copy.
- iTunes doesn't recognize my DVD with iTunes Digital Copy
- I see a message stating that iTunes could not connect to the iTunes Store
- I have an issue with the serial number that came with my Fox DVD
- I have an issue with the serial number that came with my Lionsgate DVD
- I have an issue with the serial number that came with my Disney DVD
- I have an issue with the serial number that came with my Paramount DVD
- I have an issue with the serial number that came with my Warner Bros. DVD
- I have an issue with the serial number that came with my Universal DVD
- I have an issue with the serial number that came with my Sony Pictures DVD
- I have an issue authorizing my iTunes Store account
- iTunes Store: Error (-50) when downloading purchased videos
Note: Some features or services are not available in some iTunes Store countries.
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