Apple Portables: How to disconnect the MagSafe power adapter

Summary

Properly disconnecting the MagSafe adapter from your Apple portable can increase the life of the adapter and reduce wear.

Products Affected

Portable Computers

Discussion

To disconnect the MagSafe adapter from your Apple portable, grab the connector as shown in Figure 1 and tilt it up, down, or to the right or left side, as shown in Figures 2, 3, 4, and 5.


Figure 1 Grabbing the MagSafe connector


Figure 2 Tilting the MagSafe connector upward


Figure 3 Tilting the MagSafe connector downward


Figure 4 Tilting the MagSafe connector to the right


Figure 5 Tilting the MagSafe connector to the left

Do not attempt to disconnect the MagSafe adapter by pulling on the cable as shown in Figure 6 or by pulling straight back on the cable as shown in Figure 7.


Figure 6 Pulling the DC cord sideways


Figure 7 Pulling the DC cord straight back

Disconnecting the adapter from the connector in the manner described above will reduce wear on the adapter cable and increase the life of your MagSafe adapter. For more information on reducing strain or avoiding wear issues, please refer to Reducing cable strain on your MagSafe power adapter.

Additional Information

If you continue to have questions or concerns regarding other adapter-related issues, please refer to Apple Portables: Troubleshooting Magsafe Adapters

Note: Whether your product is in or out-of-warranty, you can take your adapter (you don't need to take the computer, however, please do bring the computer's serial number) to an Apple-Authorized Service Provider or Apple Retail Store for evaluation and replacement if necessary. You may be eligible for a replacement adapter free of charge. Make a reservation at the Genius Bar before visiting your local Apple Retail Store. To make a reservation, go to http://www.apple.com/retail/geniusbar/ (available in some countries only).

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