iPod touch and iPhone: Turning on/off and resetting
Summary
If something is not working right, restarting or resetting iPhone will likely solve the issue. Learn how to turn on/off (restart) and reset iPod touch and iPhone.
Products Affected
iPhone, iPod touch, iPhone 3G, iPhone 3GS, iPod touch (2nd generation)
To turn on
Press and hold the Sleep/Wake button until the Apple logo appears.
To turn completely off
Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. When iPhone is off, incoming calls go straight to voicemail.
If you can't turn off iPhone or iPod touch or if the issue continues
You may need to reset. Note: A reset should only be done if an issue is not resolved by turning the unit off and on.
To reset
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Additional Information
If you're experiencing an issue with the iPhone or iPod touch, see the following articles:
HT1737: "iPhone Basic Troubleshooting"
HT1394: "iPod touch: Basic Troubleshooting"