iPhone and iPod touch: Setting up VPN
Summary
VPNs (virtual private networks) are often used within organizations to allow you to communicate private information securely over a non-private network. You may need to configure VPN, for example, to access your work email on iPhone or iPod touch.
iPhone or iPod touch devices with iPhone 2.0 software or later can connect to VPNs that use the L2TP, PPTP or Cisco IPSec VPN protocols. VPN works over both Wi-Fi and cellular data network connections.
Products Affected
iPhone, iPod touch, iPhone 3G
For basic information on how to configure iPhone or iPod touch to use VPN, see "Chapter 8: Settings" in the iPhone User's Guide. To learn how iPhone integrates seamlessly into enterprise environments, see the deployment scenarios and device configuration overview here.
Configure VPN
Choose General > Network > VPN and then choose Add VPN Configuration. Ask your network administrator which settings to use. In most cases, if you've set up a similar VPN on your computer, you can use the same VPN settings for iPhone or iPod touch.*
Turn VPN on or off
Once you've created a VPN configuration, the VPN switch at the top of the VPN Configurations list can be used to turn VPN on or off.
Choose your desired VPN configuration and tap or slide the switch to turn VPN on or off.
Troubleshooting VPN
If you see a message that says Shared Secret is missing, check with your network administrator for assistance. See document HT1288, "iPhone and iPod touch: Supported protocols for VPN" for additional information.
Important: Information about products not manufactured by Apple is provided for information purposes only and does not constitute Apple’s recommendation or endorsement. Please contact the vendor for additional information.