Final Cut Server: Support resources
Summary
In the United States and Canada, all new registered users of Final Cut Server receive complimentary software support via telephone for 90 days from the date of purchase. In addition, Apple offers a range of professional support options:
Products Affected
Final Cut Server
Final Cut Server discussion forum
The Final Cut Server discussions board is filled with other Final Cut Server users. Ask a question, answer a question, or simply read what other Final Cut Server users have to say.
Visit the Final Cut Server Discussions
Final Cut Server support website
Apple’s support website has the best information for Final Cut Server users. At this site you can:
- Search for helpful Knowledge Base articles.
- Troubleshoot an issue
- Download software updates for Final Cut Server
Visit the Final Cut Server Support website
The built-in Help menu in Final Cut Server gives you direct access to a searchable manual that may be useful in assisting you with searching for information, such as how to set up and configure Final Cut Server, how to add assets and metadata, or how to create Automations.
Choose the Help menu in Final Cut Server to access the manual and other helpful resources. Final Cut Server manuals are also available on the Apple Support Manuals website.
AppleCare Help Desk Support covers an unlimited number of support incidents for software installation, hardware and software diagnosis and troubleshooting, and issue isolation for Apple-based solutions. Learn more about AppleCare Help Desk Support
AppleCare Mac OS X Server Software Support
Mac OS X Server Software Support delivers phone and email support for advanced server operation, migration, and integration issues. Whether you have occasional questions or you need assistance on a regular basis, Apple has a plan to fit your requirements. Each plan provides one year of coverage.
Learn more about AppleCare Mac OS X Server Software Support
The Apple Pro Training program can give you a competitive edge in the digital production job market. Whether you’re an editor, composer, special effects artist, sound designer, web developer, or teach these skills, Apple training tools will help you expand your knowledge and skills.
The program offers both instructor-led and self-paced training. Apple Certified Trainers teach courses at Authorized Training centers worldwide. If you prefer to learn at your own pace, use Apple Pro Training Series courseware.
Learn more about Apple Pro Training
Learn more about Apple Pro Training Series books
When companies purchase Apple products, they receive basic pre- and post-sales support. Some organizations have requirements that go beyond basic installation services and are looking for expertise in fulfilling a turnkey solution.
To meet those needs, Apple Professional Services is staffed by experts who can help you assess your technology needs or provide onsite deployment, best practices, and integration services.
Learn more about Apple Professional Services
Members of the Apple Consultants Network are independent technical experts, skilled in the setup, use, and maintenance of Apple products and solutions. In addition, many offer related third-party product solutions, as well as a variety of training services.
Visit the Apple Consultants Network site
Independent Apple Value Added Resellers
Independent Apple Value Added Resellers (VARs) are professionals authorized by Apple to deliver customized, market-specific solutions. Combining their technical knowledge with industry experience, Independent Apple Value Added Resellers can help you simplify and enhance your technology.