Search Tips
To search Apple Support, type in a few descriptive words in the search field and press Return (Enter) on your keyboard for a list of relevant results. You will get results that contain all the words in your query. To refine or narrow your search, simply add more words to the search terms you have already entered and search again.
Here are a few tips to help improve your search experience:
Ask a question
Simply type a few keywords or ask a question.
Examples:
Note: Search is not case-sensitive. There is no need to capitalize your keywords. "MacBook Pro" and "macbook pro" are treated as the same search.
Learn about search icons
In the search results next to the document titles you'll find icons.
Include a product name in your search
The more we know about the product you are asking about, the more specific your search results will be.
Compare the following examples:
The second example ("iTunes music not found") will help focus your results to information specifically related to iTunes.
Searching for phrases
You can search for exact phrases by adding quotation marks. Search will look for documents containing words that appear together in the same order that you entered them in double quotes.
Compare the following examples:
The second example ("how to upgrade") will generate results that include this exact phrase. The first example could possibly generate results that include "how to," "upgrade," or some other combination of these words--but the exact phrase "how to upgrade" may not necessarily be at the top of the list of results.
Searching for archived content
Still can't find what you're looking for? We regularly archive content for older products. You can search for archived content by clicking the "Include archived content" checkbox. If you click and uncheck the checkbox, you will only search for current content. A new search begins every time you click the checkbox.