iTunes Store: Frequently Asked Questions for iPhone, iPad, and iPod touch

These are frequently asked questions about iTunes Store for iPhone, iPad, and iPod touch.

Can I automatically download my purchases on my devices every time I make a purchase?

Yes. Follow these steps to automatically download your purchases on all of your devices every time you make a purchase.

Note: iOS 5 or later is required for iPhone (CDMA model).

How do I download my past iTunes Store, App Store, and Book purchases?

Learn how to download your past iTunes Store, App Store, and Book purchases. Previous purchases may be unavailable if they are no longer on the iTunes Store.

Note: iOS 5 or later is required for iPhone (CDMA model).

How do I use the iTunes Store for iPhone, iPad, and iPod touch?

Learn more about iTunes Store features and your device in the iPhone, iPad, and iPod touch user guides.

Does the iTunes Store for iPhone, iPad, and iPod touch offer movies, TV shows, or audiobooks?

Yes, the iTunes Store for iPhone, iPad, and iPod touch offers music, TV shows, movies, audiobooks, podcasts, and more. Learn more about what the iTunes Store offers.

Does the iTunes Store for iPhone, iPad, and iPod touch work over a cellular data network?

For all types of available content, the iTunes Store for iPhone, iPad, and iPod touch works over Wi-Fi. If you own an iPhone, iPad Wi-Fi + 3G, or iPad (3rd generation) Wi-Fi + Cellular, you can also use a cellular data network. Cellular downloads are limited to apps, music, music videos, books, audiobooks, podcasts, and iTunes U files with a file size of 100 MB or smaller, depending on the wireless carrier. You can't download movies or TV shows using a cellular data network, regardless of file size. Fees may be associated with downloading over cellular networks; contact your wireless carrier for details.

Does the iTunes Store for iPhone, iPad, and iPod touch support parental controls?

You can configure iPhone, iPad, or iPod touch to restrict access to Explicit content, as well as movie, TV, and app ratings. Find more information about parental controls.

Can I use iTunes Store credit (from gift cards or the like) to make purchases on my iPhone, iPad, or iPod?

Yes, so long as you've already redeemed the store credit to your iTunes Store account.

Can I reorganize downloads or will they be in the order of my purchases?

Downloads will be in chronological order of your purchases. You won't be able to reorganize them.

I purchased an album on my iPhone, iPad, or iPod touch that contained a music video and a digital booklet. Where did it go?

Bonus items, such as music videos, will download directly to your iPhone, iPad, or iPod touch. Digital booklets are available in your download queue when you log in to the iTunes Store on your computer. Find more information about syncing digital booklets.

How do I manage my downloads?

Every time you buy an item on your iPhone, iPad, or iPod touch, it syncs back to your Mac or PC the next time you connect your device to your computer. If you've only partially downloaded an item on your device, you can resume the download by reconnecting to a network. Otherwise, your computer will complete the download automatically. If you are managing content manually, you may need to choose File > "Transfer Purchases from" in iTunes when your device is connected.

How do I view or change my iTunes Store account settings on my iPhone, iPad, or iPod touch?

If you are using iOS 6 or later, tap Settings > iTunes & App Stores > Sign In or Create New Apple ID.

If you are using iOS 3 through iOS 5, tap Settings > Store > Sign In or Create New Account.

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