If the remote buttons don't work on your Apple EarPods

You might notice that your remote buttons don't click when you try to adjust the volume or press the Play/Pause button on your Apple EarPods. These steps can help.

  1. Check for debris in the gap between the top and bottom covers of the remote.
  2. Gently tap the remote to dislodge debris.
  3. If you still see debris, brush with a soft-bristled brush to remove any remaining particles.

If your remote still doesn't work, set up service for your iPhone, iPad, iPod, or Mac.

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