If you forgot your Apple ID password

Use these steps to reset it and regain access to your Apple ID.

Reset your password

First, follow these steps:

  1. Go to My Apple ID and select “Reset your password.”
    What's an Apple ID screen
  2. Enter your Apple ID, then select Next. If you don't remember it, choose Forgot your Apple ID.
    Enter your Apple ID screen
  3. After you enter your Apple ID, there are three ways you can reset your password. Choose an option below:

Answer your security questions

  1. Select “Answer security questions,” then select Next.
  2. Select your birth date, then select Next.
  3. Answer your security questions.
  4. Set a new password and select Reset Password.

Use email authentication

  1. Select “Email authentication,” then select Next. Apple will send the email to your primary or rescue email address.
    Confirmation screen
  2. Open the email and select the link to reset your password.
  3. When the My Apple ID page opens, set a new password and select Reset Password.

Didn't get the email?

Use two-step verification

  1. Enter your Recovery Key.
    Verify Your Identity: Step 1 of 2
  2. Choose a trusted device. We'll send your device a verification code.
  3. Enter the verification code.
  4. Set a new password and select Reset Password.

If you permanently lost your recovery key or access to your trusted device, you can't reset your password.

Get help

If these steps didn't help you reset your password, contact Apple Support.

What's next?

After you reset your password, we'll ask you to sign in with your new password the next time you use your Apple ID. If you want to, you can update your email address or change your Apple ID.

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