Mail settings you might need from your email provider

Mail automatically configures your email accounts based on your email address for many email providers. If the information is not readily available, you may need to ask your email service provider for certain settings. You can use the worksheet in this article to find out which settings you need.

Configuring Mail yourself

If Mail is unable to set up your account automatically, it prompts you to enter additional settings such as incoming and outgoing mail server addresses. You need to know these settings in order to set up Mail manually. This information comes from your email provider (such as Yahoo or Hotmail).

Your email provider is sometimes different from your Internet Service Provider (like Comcast or Telus). Look at your email address to determine who your provider is (for example @yahoo.com). If you are configuring an email account for work or school, you may need to check with your network administrator for these settings.

Print this article, or click here to download a PDF version of the worksheet. Contact your email provider and fill in all of the details below needed to complete Mail setup. Keep the sheet for reference in case you need it again later.

Email account settings worksheet

Account Information    
Questions Answers Notes
Full name:   Your name as you would like it to appear on messages you send, such as John Appleseed.
My email address:                                @                        .        Such as appleseed@example.com.
My email provider:   The name of your email service provider such as Yahoo, Gmail, Comcast, or AOL.
Incoming (POP or IMAP) mail server settings    
Questions Answers Notes
Account type:
Choose one.
 [     ] POP
 [     ] IMAP 
 [     ] Exchange IMAP
 [     ] Exchange EWS
Your email provider can tell you which Account type to select.
Description:   Used to title your inbox in Mail. Such as "Work email"
Incoming mail server hostname:   Such as mail.example.com
Username:   Example: appleseed or appleseed@example.com
Password:   Used to protect your email account.
Ask your email provider if you don't know what your password is.
Incoming server port number:   Your email provider can tell you which port to select.
Incoming server authentication method:
(choose one)

[     ] Password
[     ] MD5
[     ] NTLM
[     ] Kerberos
[     ] None

Your email provider can tell you which authentication method to select.
Does your incoming mail server support
Secure Sockets Layer (SSL)?
[     ] Yes [     ] No Your email provider may call this Transport Layer Security (TLS).
Outgoing (SMTP) mail server settings    
Questions Answers Notes
Outgoing Mail Server:   Such as smtp.example.com
Outgoing server port:
Choose one.
[     ] 25
[     ] 465
[     ] 587
[     ] Other: ________
Your email provider can tell you which port to select.
Does your outgoing mail server supports Secure Sockets Layer (SSL)? [     ] Yes
[     ] No
Your email provider may call this Transport Layer Security (TLS).
Outgoing server authentication type:
Choose one

[     ] Password
[     ] MD5
[     ] NTLM
[     ] Kerberos
[     ] None

Your provider will understand which authentication method to select.
If "None", ask your email or Internet Service Provider for the outgoing (SMTP) mail server settings to use when you are connected to a different network. For example, when you use a WiFi hotspot at your local coffee shop. Use the next chart to record these settings.
Internet Service Provider off-network outgoing (SMTP) mail server settings
Note: Only use this section if you checked “None” for Outgoing server authentication in the above section
Questions Answers Notes
Outgoing Mail Server:   Such as smtp.example.com.
Outgoing server port:
Choose one
[     ] 25
[     ] 465
[     ] 587
[     ] Other: ______
Your email provider can tell you which port to select.
Does your  outgoing mail server support Secure Sockets Layer (SSL)? [     ] Yes [     ] No Your email provider may call this Transport Layer Security (TLS).
Outgoing server authentication type:
(choose one)
[     ] Password
[     ] MD5
[     ] NTLM
[     ] Kerberos
 

Microsoft Exchange

If you are using a Microsoft Exchange account, setup may be different. See the following articles for more information.

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