If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch

Try these steps if your touchscreen responds slowly, inconsistently, or doesn't respond at all.

Fix your touchscreen

Make sure your hands are clean and dry, then try these steps:

  1. If you have a case or screen protector on your device, try removing it.
  2. Clean the screen with a soft, slightly damp, lint-free cloth
  3. Restart your device. If you can't restart, reset your device.

If you’re using an iPad that’s plugged into a power source, your touchscreen might behave differently. Try unplugging it

If your touchscreen still doesn't respond like it should, contact Apple Support or take your device to an Apple Retail Store or Apple Authorized Service Provider.

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