iCloud Support

Reset your Apple ID password

You need your Apple ID password to sign in to iCloud. If you’ve forgotten it, find out how to reset it to access your account.

Manage iCloud+

Get more storage and extra features when you upgrade to iCloud+. 

Back up your device

Back up your iPhone with iCloud or your computer in case your device is ever replaced, lost or damaged.

Restore your device from a backup

You can restore your iPhone, iPad or Vision Pro from an iCloud backup to pick up directly where you left off.

Free up space in iCloud

You can choose which data is stored in iCloud, and find out how to make more space available.

Get started

Sign in on your devices

To set up iCloud on your devices, just sign in to each of them with the same Apple ID and password.

Store files in iCloud Drive

You can store files and folders in iCloud Drive and access them from your iPhone, iPad, Mac or PC, and on iCloud.com.

Turn on iCloud Keychain

With iCloud Keychain, you can keep passwords and other secure information updated across your devices.

Set up iCloud Photos

iCloud Photos works with the Photos app to keep your photos and videos stored in iCloud securely, and up to date across your devices and on iCloud.com.

Your guide to iCloud

iCloud User Guide

Find out about all of the ways to use iCloud to store and access your files, photos and more.

iCloud for Windows User Guide

You can access your iCloud photos, files, passwords and more on your Windows computer.

Apple Communities

Find answers, ask questions and connect with other Apple users.

Get Support

We can help you find the best support options.

Support app

Get personalised access to solutions for your Apple products.