Top up your travel card with Apple Pay

Use Apple Pay to add money to refill your travel card on your iPhone or Apple Watch. If you manage a family member's Apple Watch on your iPhone, you can also add money to their travel card remotely.

How to top up your travel card on your iPhone

  1. In the Wallet app, tap your travel card.

  2. Tap Add money.

  3. Choose an amount to add to your card and tap Add.

  4. Choose a card to pay with and complete the transaction with Face ID or Touch ID1.

How to top up your travel card on your Apple Watch

  1. In the Wallet app, tap your travel card.

  2. Tap Add Money.

  3. Follow the instructions on the screen.

How to top up a family member's travel card

If you manage a family member's Apple Watch with your iPhone, you can also add money to the travel card on their Apple Watch. When they make a request, respond and top up their card.

  1. Tap the request in iMessage.

  2. Choose an amount to send.

  3. Tap the send buttonNo alt supplied for Image.

  4. Confirm the purchase with Face ID or Touch ID.

If you can't top up your travel card

  • Find out what to do if you've added money but your balance hasn't updated in the Wallet app.

  • If you can't see the option to add money, check with your local public transport agency to see how you can add money to your travel card in the Wallet app.

  • If you can't top up your family member's travel card, check that they haven't removed the card from their Apple Watch.

  • If you have questions about or need a refund, contact your local public transport agency.

  1. A Hong Kong-issued Visa, Mastercard or UnionPay card that you use with Apple Pay is required to purchase or top up an Octopus card in the Wallet app. If you have a credit or debit card that wasn't issued in Hong Kong, use the Octopus App for Tourists app instead. A China UnionPay credit or debit card is required to purchase or top up a travel card for China mainland.

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