View your account balance and full transaction history in the Wallet app

Connect your account to the Wallet app to view your debit or credit card balance, full transaction history, and more.

How to connect your account in the Wallet app

  1. On your iPhone, open the Wallet app.

  2. Tap the card you want to connect.

  3. Tap the More buttonNo alt supplied for Image, then tap Card Details.

  4. Tap Get Account Balance & Activity to connect your account to Wallet. Or, from the front of your card, you can tap Get Started to connect your account.

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  5. Follow the steps onscreen to consent to any terms associated with connecting your account and tap Continue. You'll be redirected to your card issuer where you'll be asked to authenticate. If you're asked to select an account, make sure to select the correct account that you want to connect. You might need to enter your information through the web or through your third-party banking app.

  6. Once you've successfully connected your account, you'll see you are Connected.

Available for eligible card issuers only.

In the U.K., cards currently eligible for this feature are issued under the following brands: Bank of Scotland, Barclaycard, Barclays, First Direct, Halifax, HSBC, Lloyds, M&S Bank, Monzo Bank, NatWest Bank, Royal Bank of Scotland, and Starling Bank.

In the U.S., a similar feature is available for Discover Card users.

How to view your account balance

Once you've successfully connected your account, you can see your current account balance and your transaction history, including purchases that weren't made with Apple Pay. To see your account balance and transaction history:

  1. On your iPhone, open the Wallet app.

  2. Tap your connected card.

  3. You'll automatically see your balance and transaction history.

Pending transactions might not show in the Wallet app depending on the card issuer. If your balances aren't updating, make sure that Fetch Data is turned on.

How to turn off your account activity

  1. From the front of pass, tap the More buttonNo alt supplied for Image, then tap Card Details.

  2. Go to Connected Account, then tap Manage.

  3. In Accounts, tap on your card. Toggle Fetch Data to Off and tap Delete Account Activity.

If you can't connect your account in the Wallet app

  1. Check for service outages or internet connection issues.

  2. Make sure that you're trying to connect a debit or credit card from an eligible card issuer.

  3. Make sure that you have iOS 17.1 or later on your iPhone.

  4. Make sure that you have the latest version of the banking app for your card.

How to disconnect your account from the Wallet app

  1. On your iPhone, go to Settings.

  2. Tap Wallet & Apple Pay.

  3. Go to Connected to Wallet, tap the card issuer that you want to remove and tap Disconnect. Then, confirm that you want to disconnect.

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